Shipping policy

Processing and dispatch

Paid orders for in-stock goods are processed on business days. During our opening hours we normally dispatch them on the same day, often in more than one carrier collection, but same-day dispatch is not guaranteed. Orders received after the day’s carrier cutoff, at weekends or on public holidays are processed on the next business day.

Delivery within Estonia normally takes 1–3 business days. This is an estimate, not a guaranteed deadline, because the carrier, destination, peak periods, weather and other circumstances outside our control may affect transit.

Supplier-stock goods and split shipments

Some goods are fulfilled from a supplier or central warehouse. Their estimated dispatch or delivery time is shown on the product page or confirmed after ordering and is usually 3–15 business days. If only part of the order is immediately available, we normally contact you so you can choose whether the available goods are sent first or the order is sent together. If JahiKala decides to split the shipment, no additional shipping fee is charged. An extra fee may be agreed only if you specifically request a separate shipment and accept its price in advance.

Delivery price and free delivery thresholds

The available delivery methods and final price are calculated for the order and destination and shown at checkout before payment. The following thresholds apply to eligible standard-parcel goods after discounts:

• Estonia: free standard delivery from €50;
• Finland, Latvia and Lithuania: free standard delivery from €100;
• other delivery countries configured in our checkout: free standard delivery from €150.

Smokers, grills and other freight/oversized goods are excluded from free delivery thresholds. Smokers and grills are currently delivered in Estonia on a half pallet for €39. Availability and the exact price shown at checkout govern.

International delivery

International times depend on the destination and carrier. Any checkout estimate is indicative. The recipient is responsible for any import duties or taxes where applicable; these are not Shopify checkout delivery charges unless explicitly shown.

Delivery problems

Please check the parcel on receipt. If it is visibly damaged, photograph the packaging and goods and contact epood@jahikala.ee promptly with the order number. If tracking shows a delay or loss, contact us so we can investigate with the carrier. Your statutory rights remain unaffected.