Orders can’t be edited once placed. However, if you’d like to add items, we can usually ship everything together in one parcel. If your order hasn’t entered packing yet, it may still be possible to cancel it.

Please contact us as soon as possible: epood@jahikala.ee or +372 5885 7020.

Once your order has been dispatched, we’ll send you tracking details by email or SMS, so you can follow your parcel’s journey via the logistics partner’s website.

Let us know as soon as possible at epood@jahikala.ee. Please include your order number, a short description of the issue, and (if possible) a photo or video. We’ll find the best solution quickly (replacement, return or compensation).

Sometimes an order may arrive in multiple parcels (for example, if items ship from different locations). Please check your dispatch email/SMS for tracking details. If anything is missing, contact epood@jahikala.ee with your order number and we’ll sort it out right away.